What are support staff working hours and when do i get a reply on my ticket?

Support staff working hours are:

* from Monday to Friday from 08:00 UTC+3 to 22:00 UTC+3
* Saturday, Sunday from 10:00 UTC+3 to 19:00 UTC+3

Average support answer time: from 30 minutes to 2 hours depending on your problem.

Please be patient and do not create multiple tickets for the same order/problem.

Thank you.